Pentagon's New Personnel System: Coping with the Challenges of Human Capital

            
  
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Case Details:

Case Code : HROB114
Case Length : 21 Pages
Period : 2000-2008
Pub Date : 2008
Teaching Note :Not Available
Organization : US Department of Defense
Industry : Public sector (Defense/Others)
Countries : USA

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Human Resource and Organization Behavior | Case Study in Management, Operations, Strategies, Human Resource and Organization Behavior, Case Studies

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This case study was compiled from published sources, and is intended to be used as a basis for class discussion. It is not intended to illustrate either effective or ineffective handling of a management situation. Nor is it a primary information source.



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Excerpts Contd...

The NSPS Implementation

Prior to the implementation of the NSPS, a team of professionals was assigned several tasks in order to ensure the effectiveness and sustainability of the system. The Defense Secretary appointed the Senior Executive of NSPS to fulfill the responsibility of designing, developing, and establishing the NSPS...

The Benefits

The benefits of the NSPS were expected to be realized across all levels of the DoD. The NSPS led to the creation of an environment that focused on performance where the employees and their supervisors were accountable for aligning the goals of the organization with that of the mission of the DoD...

The Challenges

The DoD faced several challenges in implementing the NSPS. The NSPS implementation drew resistance from the employees. Some employees said that the NSPS was akin to a dictatorship that stripped workers of their basic rights and allowed the management to dictate the employment conditions including ignoring the collective bargaining agreements reached between the management and the labor...

 Human Resource and Organization Behavior | Case Study in Management, Operations, Strategies, Human Resource and Organization Behavior, Case Studies

Outlook

As of 2007, the DoD had completed conversion of its employees from the GS system to the NSPS in Spiral 1 and Spiral 2. The last phase of NSPS implementation, Spiral 3 was expected to be implemented in 2009...

Exhibits

Exhibit I: NSPS Design Process

Exhibit II: Comparison between the NSPS and the GS Systems

Exhibit III: Career Groups

Exhibit IV: NSPS Design and Implementation Team Organization

 

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